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Frequently Asked Questions

Can I install iNERGY on my computer or on one of my servers?

iNERGY is a software platform, so you can install it on your own computers or on your servers. However, we recommend using iNERGY's synchronous server for the most efficient and stable operation.

Do I need to purchase a license for each computer where I want to use iNERGY?

iNERGY does not operate under the licensing system. You can use iNERGY from any device with an intranet in your unit or the internet.

Can i use iNERGY on my Tablet or mobile phone?

Yes. iNERGY is ready to be used on any device, it can be your desktop or laptop, on your Tablet or Smartphone.

Do I have to pay for iNERGY version updates?

No. You don’t have to pay any additional cost for iNERGY version updates.

What is iNERGY for?

iNERGY helps you monitor and automatically calculate analytics from your metering devices or from collected energy data. iNERGY offers you a set of functions so that you can easily set up your organization's Energy Management System.

How can iNERGY connect and read data stored on my measuring equipment?

iNERGY sets up the connections standardly to your electronic devices via the necessary physical adapters.

Is the process of reading the data by iNERGY automatic or do I have to execute it?

It is completely automatic. You will not have to do anything to get all energy data from the metering device. You can check or review the data history stored.

Can iNERGY connect directly to my measuring equipment without installing any additional hardware?

Yes, as long as your device is ready to be connected according to a compatible standard communication protocol and store the data you need to monitor.

What is needed for a device to be ready to be integrated into iNERGY?

Basically, as long as your measuring device has a standard communication port (RS485, rs232, Lan, ..)

I have a mechanical meter that cannot be fared, is there any method to transfer this data into iNERGY so that it monitors it?

Yes. In these cases, iNERGY allows you to receive data manually, you can also import the data you want to track in the Excel template. You can import this template with a simple click.

Can I use iNERGY to track a pulse counter, transient value probe or any other meter that does not store timed recorded measurements?

Yes, as long as you use an intermediate converter that iNERGY can connect to. It will store the values you want to monitor.

Can iNERGY extract the information I want to track from my SCADA, BMS or something similar?

Yes, as long as you use a compatible database and grant us access to it, either directly or using an API service. Besides, you have to note us the information in a plain FTP format that we can access to.

Is iNERGY ready to monitor any kind of energy?

Yes. iNERGY is a multi-protocol platform whereby you can control your electricity, oil, gas, water, ... or any other energy source you use.

Does iNERGY only monitor energy?

With iNERGY, you can keep track on any kind of measurable data: temperature, humidity, production level, etc... This will allow you to generate the KPI you need (kwh / output, kwh / m3,…).

Is iNERGY a single product or is it multiple?

iNERGY is a software system that provides various products related to energy monitoring and management. Currently iNERGY MONITOR and iNERGY AMS20 are available. In addition, we also provide advanced services according to customer requirements.

What is the difference between iNERGY MONITOR and iNERGY AMS20?

iNERGY MONITOR is a monitoring product that allows viewing and extracting the values recorded by your watch, then it can manage the alerts and periodic reports. iNERGY AMS20 will allow you to take the leap from monitoring to ISO 50001 process energy management, as it provides you with tools for in-depth analysis like baselines. energy, energy efficiency index, energy saving calculation. It is consulted on design and construction by leading energy experts.

Is iNERGY AMS only for companies looking to implement or certify systems based on ISO 50001?

The iNERGY 50001 is designed for any organization that wants to create a digital energy management system simly and efficiently. Therefore, its use is not limited to whether the organization who wants to be certified. Organizations that have been and want to achieve ISO 50001 certification will be able to easily use them, as iNERGY meets all of their requirements.

How does iNERGY comply with the law "Using energy economically and efficiently"?

iNERGY is designed to provide tools to meet legal requirements on "Using energy efficiently and efficiently" including:

  • Meet requirements for building and applying an energy management model
  • Annual plan reporting tool according to Circular 09 BCT
  • 5-year use plan tool according to Circular 09 BCT
Do I have to pay annual usage fee for iNERGY?

No. iNERGY is sold to customers as a permanent package, customers can use it permanently without any additional maintenance costs.

How many measuring devices can iNERGY connect to?

Basically iNERGY has the ability to connect to an unlimited number of measuring equipment. However, for each specific requirement, we will have the configuration to meet your needs.

At present, I want to track 50 metrics, but next year I will have to expand my tracking further. Will I expand my device?

Yes. At any time, you can extend your score. Depending on the number of measurement points you need to expand, do you need to invest more costs or not?

What should I do if I want to buy iNERGY?

You can contact us via our official page.You also can contact to one of our partners. We will be happy to assist you and advise you the best partner for your needs.

Does iNERGY sell measuring hardware or equipment?

We only do provide the software. However, we can help you contact to one of our partners who can advise you and give you what you need.

Does iNERGY sell energy consulting services?

Yes. iNERGY offers energy consulting services including Energy Audit and energy management model building according to ISO 50001. In addition, we can help you contact one of our providing partners providing you the services you need.

Will I receive customer service after sales?

Of course. When you have signed with iNERGY, you will receive personalized training to familiarize yourself with the platform. After that, iNERGY support team will resolve all issues and issues that may arise regarding to iNERGY MONITOR or iNERGY50001.